Online gaming is fun — within limits. 98hi wants every member to play by their own choice, not under pressure. This page covers all the responsible gaming tools, self-assessment options, and ways to get help when needed.
Our commitments to ensuring a safe gaming experience at 98hi
Gaming at 98hi is entertainment — not a source of income. Keeping that perspective makes every session enjoyable. Winning is a bonus; the fun is in the game itself.
Only bet money whose loss won't affect your household. Never wager rent, food money, or your children's education costs — 98hi is upfront about this.
Playing for long stretches without a break isn't good for you. Taking regular breaks, spending time with family, and keeping up other hobbies are all signs of a healthy approach to gaming.
Placing bigger bets to recover losses is dangerous. Each round is independent — what happened before has no bearing on what comes next.
Don't hide your gaming habits from family. Be open about it and set your own limits on how much time and money you spend each week.
Feeling like gaming is getting harder to control? Asking for help isn't a weakness — it takes courage. 98hi is always here for you, without judgment.
Ask yourself the questions below. If you answer "Yes" to three or more, consider it a warning sign. Reach out to the 98hi support team or start using the protective tools listed below.
Do you feel angry or frustrated after a loss, and find yourself taking it out on family members?
Are you spending more time gaming at the expense of work, sleep, or time with family?
Do you need to spend more than before to get the same level of enjoyment?
Have you tried to cut back on gaming but couldn't, or felt restless when you did?
Have you borrowed money or cut essential expenses to cover gaming costs?
Has a family member or someone close to you expressed concern about your gaming?
Answer the question below and see your result.
Use these tools to stay in control of your gaming — all completely free
Set a daily, weekly, or monthly deposit limit in advance. Once you reach your limit, the system will automatically block further deposits.
Set a limit on how long you play in one session. When the time is up, you'll get a reminder — whether to stop or continue is entirely your call.
Temporarily close your account for a set period ranging from 1 day to 6 months. Login is completely disabled during this time.
If you want to step away from gaming for good, you can request a permanent account closure. Your decision will be respected.
View your weekly or monthly gaming time and spending history. This information helps you assess your own habits.
Enable 2FA on your account — if anyone attempts to log in without your knowledge, an OTP will be sent to your mobile and access will be blocked.
A step-by-step guide to setting your deposit limit — takes just a few minutes, but pays off in the long run.
Log in to your 98hi account and click the profile icon in the top right corner.
Select "Account Settings" or "My Account" from the dropdown menu.
Go to the "Responsible Gaming" tab.
Choose daily, weekly, or monthly — pick the period you want and enter the amount.
Clicking Save applies the limit immediately. Lowering a limit takes effect instantly; increasing one requires a 24-hour waiting period.
Why Is There a Delay When Increasing a Limit? The 24-hour delay on deposit limit increase requests is intentional — it helps prevent impulsive decisions made in the heat of frustration or emotion.
98hi recommends that every member follow the habits listed below.
If you'd like to get in touch with 98hi for any reason:
Our Commitment to Responsible Gaming
When people hear "Responsible Gaming," they often wonder — is this some kind of warning? It's actually a straightforward idea: play when it's fun. When it starts feeling like pressure or a habit you can't shake, step back or get help. 98hi takes this seriously because we believe a healthy, satisfied community is our greatest long-term strength.
Online gaming in Bangladesh has grown rapidly. With smartphones and mobile banking, you can play from anywhere. That convenience is a benefit, but it also comes with risks. When anyone can play at any time, some people may end up spending more time or money than they intended.
Problem gaming means losing full control over your play — wanting to stop but not being able to, or letting a loss ruin your mood for the rest of the day or week. It doesn't happen overnight; it builds gradually. That's why regularly checking in on your own gaming habits is so important.
98hi has a system that detects unusual gaming patterns — such as very large bets placed in a short time or sessions running continuously for several hours. When such patterns are detected, the system automatically shows a reminder. The final decision always rests with the member — no one will force you to stop, it's simply a nudge.
98hi is strictly for users aged 18 and above. Age is verified at registration, but families play an equally important role. If someone in your household is a minor who uses a smartphone, enable parental controls on the device and restrict access to sites like 98hi.
If you believe a minor has used your device or account to play on 98hi, contact us immediately at support@98hi.best. We will investigate promptly, take the necessary action, and consider refunding any remaining balance.
Many users wonder — will my balance disappear during a self-exclusion? No. Self-exclusion only suspends login and play; your account balance remains completely safe. Once the self-exclusion period ends, you can use your account normally again.
During a self-exclusion period, 98hi does not send any promotional messages or "come back" nudges. This is a firm policy — when someone chooses to take a break, that decision is respected.
Responsible gaming isn't about saying no to games — it's about keeping games in their proper place. Every protective tool at 98hi is free and available without any questions asked. Your wellbeing is our real reward.
For help with problem gaming: