Last Updated: January 2026

98hi Terms & Conditions — Simple Guide for Members

Please read these Terms & Conditions before using 98hi. We want every member to use the platform with full information and no confusion. Everything related to accounts, payments, bonuses, and responsible gaming is explained here in plain language.

January 2026 Bengali Version Last Verified
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Key Points at a Glance

The most important parts of 98hi's terms and conditions, summarized

Membership Eligibility

You must be at least 18 years old to open an account with 98hi. Each individual may only register one account. Registration must be completed with accurate and genuine information.

Deposits & Withdrawals

Transactions are supported via bKash, Nagad, Rocket, and bank transfer. Deposits are generally instant. Withdrawals are completed within 1–3 business days.

Bonuses & Promotions

Each bonus has its own wagering requirements. It is important to read the terms before claiming any bonus. Misuse of bonuses may result in account suspension.

Security & Privacy

Your personal information and financial data are stored with the highest level of security. 98hi never sells member data to third parties.

Responsible Gaming

98hi offers deposit limits, session timers, and self-exclusion tools. Players under 18 are strictly not permitted to play under any circumstances.

Prohibited Activities

Account sharing, fraud, bonus abuse, and the use of automated betting software are strictly prohibited. Violations will result in immediate account closure.

By registering an account or using 98hi, you are deemed to have read and fully accepted these Terms & Conditions. If any part is unclear, please contact our support team before registering.

1

Definitions & Applicability

These Terms & Conditions apply to all users of 98hi's services. The following terms are used with specific meanings throughout this document:

  • "Platform" — The 98hi website (https://98hi.best) and all associated services.
  • "Member" — Any person who holds a registered account with 98hi.
  • "Services" — All entertainment activities offered on the platform, including Sports Betting, online casino, and live games.
  • "Transaction" — any financial activity related to deposits, withdrawals, bonus claims, and betting.

These Terms & Conditions are subject to change at any time. 98hi will notify members of any changes via their registered contact details.

2

Account Registration & Eligibility

The following conditions must be met to open an account on 98hi:

  • You must be at least 18 years of age — no exceptions.
  • Each person may only open one account. If multiple accounts are found, all of them will be closed and 98hi reserves the right to withhold any funds held within those accounts.
  • You must provide accurate personal information at the time of registration — including your full name, date of birth, and mobile number.
  • You are required to provide identity documents if requested for verification.

Important: Any winnings obtained through an account created with false information will be forfeited. 98hi reserves the right to verify your identity at any time.

By creating an account, you confirm that you are voluntarily accepting these terms and conditions and that you are legally eligible to use the platform.

3

Account Security

You are primarily responsible for the security of your 98hi account. Please keep the following in mind:

  • Keep your password confidential and do not share it with anyone.
  • If your login credentials are lost or you suspect unauthorized access to your account, contact support immediately.
  • Allowing anyone else to play on your account is strictly prohibited.
  • You are responsible for all bets placed and transactions made using your login credentials.

98hi offers Two-Factor Authentication (2FA), which significantly increases the security of your account when enabled. You can turn this feature on at any time from your account settings.

4

Deposits & Payments

The following payment methods are accepted for deposits on 98hi:

Payment Methods Minimum Deposit Processing Time
BKash ৳500 Instant (within 5 minutes)
Nagad ৳500 Instant (within 5 minutes)
Rocket ৳500 Instant (within 5 minutes)
Bank Transfer ৳1,000 1–2 business days

Using the correct reference code during deposit is mandatory. An incorrect reference may delay the credit to your account. In such cases, please contact support with proof of payment.

Please Note: Depositing from a third-party account is not permitted. Deposits must be made exclusively from a payment method registered in your own name.

5

Withdrawals & Payouts

The following conditions must be met to withdraw your winnings:

  • Your account must be fully verified — identity documents and proof of payment method are required.
  • To withdraw winnings earned from a bonus, the wagering requirements for that bonus must first be met.
  • Withdrawals can only be made to an account in your own name, following the same method used for the deposit.
  • The minimum withdrawal amount is ৳500.

98hi verifies and processes all withdrawal requests. Processing typically takes 1–24 hours for mobile banking and 1–3 business days for bank transfers. Withdrawals above ৳50,000 may require additional verification.

98hi reserves the right to suspend withdrawals if fraud is suspected or if account verification is incomplete.

6

Bonuses & Promotions

98hi offers a variety of bonuses and promotions, each with its own terms and conditions that must be read before claiming. The general rules are as follows:

  • Each bonus comes with specific wagering requirements — typically between 10x and 30x the bonus amount.
  • Bonuses must be used within a specified time period after they are credited.
  • Not all games contribute equally toward bonus wagering — slots typically count 100%, while live table games contribute less.
  • Each bonus is issued to one account only.

Bonus abuse — such as claiming the same bonus on multiple accounts or attempting to withdraw without meeting the requirements — will result in the bonus being voided and any associated winnings forfeited.

98hi reserves the right to modify, suspend, or cancel any bonus offer at any time. Check the promotions page regularly for updates on current offers.

7

Betting & Gaming Rules

The following general rules apply to all members for betting and gaming on 98hi:

  • Once confirmed, a bet cannot be changed or cancelled — exceptions may apply in the case of technical errors.
  • If a bet remains incomplete due to a technical issue, the full bet amount will be refunded.
  • For Sports Betting, if odds change before confirmation, the odds at the time of confirmation will apply.
  • Each game has its own rules, which can be found in detail on the respective game page.
  • 98hi reserves the right to reclaim any winnings credited due to a system error.

Games on 98hi use RNG systems independently audited by third-party auditors. Neither players nor 98hi itself can influence game outcomes.

8

Prohibited Activities

The following activities are strictly prohibited on the 98hi platform and will result in immediate account suspension:

  • Creating multiple accounts or using another person's account.
  • Using automated betting software, bots, or scripts.
  • Abusing bonuses or deliberately attempting to circumvent bonus terms and conditions.
  • Chargeback fraud — filing a dispute with your bank after making a deposit.
  • Using the platform for money laundering or processing illegal funds.
  • Harassing or deceiving other members.
  • Attempting to interfere with or compromise the platform's security systems.

If prohibited activity is proven, the account will be terminated, all balances and winnings will be forfeited, and legal action will be taken where necessary.

9

Responsible Gaming

98hi takes responsible gaming very seriously. We want every member to play for entertainment, not out of compulsion. To support this, 98hi provides a range of protective tools:

  • Deposit Limits: Daily, weekly, or monthly maximum deposit limits can be set.
  • Session Time Limit: A limit can be set on how long you play in a single session.
  • Self-Exclusion: Your account can be temporarily suspended for a set period.
  • Permanent Closure: You may request a permanent account closure at any time.

Anyone under 18 is strictly prohibited from opening an account or playing any games on 98hi. There are no exceptions to this policy. If there is any doubt about a member's age, an account verification process will be initiated.

To learn more about responsible gaming, visit our Responsible Gaming Please read the page.

10

Dispute Resolution

If you have any concern or complaint, please contact 98hi's customer support team first. We resolve most issues within 48 hours.

Steps for Dispute Resolution:

  1. Submit a detailed complaint via live chat or email at support@98hi.best.
  2. The support team will acknowledge and investigate all complaints.
  3. An initial response will be provided within 48 hours.
  4. A final decision on complex matters will be communicated within 7 business days.

In the event of any dispute, 98hi's decision shall be considered final — however, members have the right to request an explanation of that decision.

11

Changes & Amendments

98hi reserves the right to amend these Terms & Conditions at any time. In the event of changes:

  • The "Last Updated" date at the top of the page will be changed.
  • For significant changes, members will be notified via their registered mobile number or email.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.

We recommend checking this page regularly. The latest version is always available at https://98hi.best/terms-conditions.

12

Contact

If you have any questions or feedback about these Terms & Conditions, please get in touch with us:

  • Email: support@98hi.best
  • Live Chat: Click the chat button from any page on the site — available 24/7.

98hi's support team is fully equipped to assist you in Bengali. Talk to us without any language barrier.

Detailed Discussion of Terms & Conditions

Many online platforms write their terms and conditions in language so complex that everyday users struggle to understand them. 98hi is different — we believe every member has the right to clearly understand the terms under which they are using the platform.

Confusion over bonus terms is one of the most common issues. On 98hi, every bonus clearly displays its wagering requirements, expiry date, and eligible games right on the bonus page. Taking a moment to read this information before claiming a bonus will help you avoid misunderstandings later.

A common question about withdrawals is — if I win, can I easily cash out? The honest answer is yes: there are no obstacles to withdrawing funds from a verified account. Completing the KYC (identity verification) process on 98hi in advance means you can withdraw quickly after a big win. We recommend submitting your identity documents as soon as you register.

98hi's position on responsible gaming is clear. Gaming is enjoyable as a form of entertainment — but when it becomes a habit or causes financial strain, seeking help is important. The self-exclusion feature on 98hi is available at any time, and we fully respect that decision. Any member who chooses self-exclusion will not be encouraged to return to gaming.

Chargeback fraud is a particularly notable prohibited activity. Some individuals deposit funds, play and lose, then tell their bank it was an unauthorized transaction — this is outright fraud. Any such activity will result in permanent account closure and legal action. 98hi maintains detailed logs of all transactions.

A final note — 98hi wants every member to have a positive experience. These rules are not meant to punish, but to ensure a fair and safe environment for everyone. If any rule seems unclear, feel free to ask — we are always here to help.

✅ Have you read the Terms?

Register now — for a safe, transparent, and enjoyable experience

Now that you know the rules, join 98hi today and start your journey on one of Bangladesh's most trusted gaming platforms.

Our Commitment
  • Transparent Terms & Conditions
  • Fast Payouts
  • Bangla Support 24/7
  • RNG Certified Games
FAQ

98hi is a trusted online gaming platform that operates with international-standard security technology. All financial transactions on the platform are protected by 256-bit SSL encryption — the same standard used in international banking. Member funds are held separately from the company's operational accounts, meaning your balance is protected under all circumstances. All games on the platform are RNG-certified by independent third-party auditors, ensuring that results are entirely random and cannot be influenced by anyone. 98hi has earned the trust of thousands of active members across Bangladesh, and as a commitment to transparency, all terms and conditions are published in Bengali.

Withdrawing funds from 98hi is a straightforward process. Log in to your account and go to the "Withdrawal" section. Select your preferred payment method (bKash, Nagad, Rocket, or bank transfer), enter the amount, and provide your registered account number. Withdrawals to bKash or Nagad typically arrive within 1 to 24 hours, while bank transfers take 1 to 3 business days. For the fastest withdrawals, complete your KYC (identity verification) in advance — simply submit a photo of your National ID. Winnings from bonuses can only be withdrawn once the applicable wagering requirements have been met. Withdrawals exceeding ৳50,000 may take slightly longer due to additional verification, but the status of your request is always visible in your account's transaction history.
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