Last Updated: January 2026

98hi Privacy Policy — How We Keep Your Data Safe

When you register or use 98hi, certain information is shared with us. This page explains what we collect, why we keep it, how we protect it, and under what circumstances it may be shared — and with whom. Your privacy matters to us.

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Our Commitment to Your Privacy

How 98hi keeps your personal information secure

End-to-End Encryption

Every transaction and piece of personal information on 98hi is protected with 256-bit SSL encryption, making it impossible for anyone outside to read or alter your data.

No Sale of Data

98hi never sells members' personal data to third parties. Your name, phone number, and payment details are never passed on to advertisers.

Full Control Over Your Own Data

You can view, correct, or request deletion of your personal data at any time. 98hi guarantees this right to every member.

Secure Data Storage

98hi's servers are hosted in internationally certified data centers with both physical and digital security measures in place. Regular backups and security audits are conducted.

Opt-Out Option

You can opt out of marketing messages or promotional emails at any time. Control how often we contact you, entirely on your terms.

Cookie Transparency

98hi uses cookies, but we clearly explain which cookies are used and why. You have the option to disable all non-essential cookies.

By creating an account or using the 98hi platform, you are considered to have read and accepted this privacy policy. If any part is unclear, please contact us at support@98hi.best.

1

What Information We Collect

98hi collects member information in several ways. The table below breaks this down by data type:

Information collected at registration:

Full Name Date of Birth Mobile Number Email Address Place of Residence

Information collected during identity verification (KYC):

National ID Card Passport (where applicable) Selfie Photo

Automatically collected information (during platform use):

IP Address Device Type Browser Information Login Time Gaming Activity

Payment Information:

Mobile Banking Number Bank Account Information Transaction History

Please note that 98hi never stores full card numbers or PINs — payments are handled directly by the payment gateway, and only a reference ID is retained in our system.

2

Why We Collect Your Data

Every piece of information 98hi collects has a specific reason behind it. No data is kept without purpose.

Data Type Why It's Needed
Name & Date of Birth Identity Verification & Age Check (18+)
Mobile Number & Email Account security, OTP verification & communications
ID Card KYC Compliance & Fraud Prevention
Payment Information Deposit/Withdrawal Processing
IP & Device Information Security Monitoring & Fraud Detection
Gaming Activity Responsible Gaming Monitoring & Service Improvement

98hi does not use any data for marketing research or third-party advertising unless the member has explicitly given consent.

3

Where Your Data Is Stored

98hi servers are hosted in internationally certified data centers that maintain ISO 27001 security standards. Physical access to these facilities is strictly controlled and monitored 24/7.

Your data is retained under the following conditions:

  • Complete data is retained for as long as your account remains active.
  • Even after an account is closed, certain transaction records may be retained for up to 5 years to meet legal obligations.
  • If you request data deletion, all information beyond our legal retention obligations will be erased within 30 days.

Backup & Recovery: 98hi performs regular data backups to ensure your information and balance remain safe in the event of any technical issues. Backups are protected with the same level of encryption as live data.

4

Sharing Data with Third Parties

98hi does not generally share member data with third parties. However, exceptions may apply in the following specific circumstances:

  • Payment Provider: For deposit and withdrawal processing, relevant transaction details are shared with providers such as bKash and Nagad. These providers are bound by their own privacy policies.
  • Game Providers: To provide games from providers such as Pragmatic Play and Evolution, an anonymous user ID is shared — no personal information is ever transmitted.
  • Legal Requirements: 98hi may be legally required to provide information in response to an investigation or court order. In such cases, only the specific data requested will be disclosed.
  • Fraud Prevention: In cases involving money laundering or serious fraud, relevant information may be shared with the appropriate authorities.

Outside of the situations listed above — and especially for advertising, marketing, or data brokers — 98hi never shares member data.

5

Cookies & Tracking

98hi uses cookies on its website. Cookies are small text files stored in your browser. You have every right to know how they are used.

Cookie Type Purpose Can It Be Disabled?
Essential Cookies Login session and security token protection No — required for the platform to function
Performance Cookies Page load speed monitoring and bug detection Yes
Preference Cookies Remembering language, theme, and user settings Yes
Analytics Cookies Statistics on which pages are visited most Yes

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working. To change your cookie preferences, look for the Cookie Settings option at the bottom of the page.

6

Data Security Measures

98hi uses a multi-layered security approach to protect your data. Even if one layer is breached, the others remain active.

  • Network Layer: Firewall, DDoS protection & traffic monitoring.
  • Data Layer: Stored data is encrypted using AES-256 encryption.
  • Transmission Layer: HTTPS/TLS — all data is encrypted in transit.
  • Access Control: 98hi staff can only access the data necessary for their specific role.
  • Regular Audits: Regular penetration tests and audits are conducted by third-party security specialists.

In the Event of a Data Breach: In the event of a data security breach, 98hi will notify all affected members within 72 hours and take immediate steps to limit any damage.

Members also play a role in keeping their accounts secure — use a strong password, enable two-factor authentication, and never share your login details with anyone.

7

Your Rights

Every registered member of 98hi has the following rights regarding their personal data:

Right to Access

You can request to know what information 98hi holds about you. The data will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. You may be asked to submit supporting documents if needed.

Right to Erasure

If your account is closed or you submit a deletion request, all data beyond what is legally required to be retained will be permanently removed.

Right to Object to Processing

You have the right to object to your data being used for marketing purposes, and your decision will be respected.

Data Portability

You can request to download your personal data in a standard, portable format.

Restriction of Processing

In certain cases, you may request that the processing of your data be temporarily restricted.

To exercise any of these rights, email us at support@98hi.best. Once your identity has been verified, we will act as promptly as possible.

8

Protection of Minors

98hi is a platform strictly for adults (18+). Collecting information from anyone under 18 or allowing them to use the platform goes against 98hi's policy.

Age is verified at registration, and ID documents may be requested in suspicious cases. If it is found that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.

If a parent believes their child has created an account on 98hi, please contact us immediately at support@98hi.best — we will take prompt action.

9

Policy Updates

98hi may update this Privacy Policy as required by technology, legal obligations, or business needs. When changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • Members will be notified in advance of any significant changes via their registered mobile number or email.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Bookmark this page and check back from time to time. The latest version is always available at https://98hi.best/privacy-policy.

10

Contact

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@98hi.best — please mention privacy in the subject line.
  • Live Chat: Click the chat button on any page of the site — available 24/7.

For data deletion or access requests, you may be required to submit a photo of your national ID for identity verification. This is a necessary security measure.

A Closer Look at Privacy — What You Should Know

Sharing personal information online is a concern for many people — and that concern is completely understandable. 98hi recognizes that when you trust a platform with your personal data, protecting that trust is our responsibility.

KYC — identity verification — is something many users have questions about. Why do you need to submit ID documents? The short answer is: it's primarily for your own protection. If someone attempts fraud using your identity, KYC records allow us to identify the rightful account owner. Identity verification is also mandatory under international regulations for the prevention of money laundering.

Many members ask — does 98hi monitor my gaming activity? Yes, but only for specific purposes. As part of our responsible gaming oversight, our system looks out for unusual betting patterns or excessive time spent on the platform. This monitoring is not about punishment — it's about offering support when needed. This data is never shared with advertisers.

It's also worth clarifying how we handle IP addresses. An IP address does not reveal your physical location — it is used primarily for cybersecurity purposes. If a login attempt is detected from an unusual country on the same account, it gets flagged as suspicious activity and additional verification is requested. This is purely for your protection.

It's also worth mentioning cookies. 98hi uses analytical cookies to understand which pages you spend the most time on and where you might be running into issues — this helps us improve the platform. These cookies cannot identify you personally. You're free to disable them at any time without affecting the core functionality of the platform.

In closing — 98hi's privacy policy was built to earn members' trust, not just to satisfy legal requirements. We believe that when you know exactly where your data goes and why it's being used, you can truly enjoy 98hi with peace of mind.

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General FAQs

Real-time score updates are available directly within the Sports Betting section on 98hi. Once logged in, head to the Sports section and look for the "Live" badge next to ongoing matches — clicking on any live match brings up ball-by-ball scores, over-by-over data, and live betting markets all in one place. For cricket, you'll find detailed stats including run rate, wickets, and partnerships. Football coverage includes goals, cards, and ball possession figures. Selected matches also offer live video streaming, indicated by a streaming icon next to the match. The full experience is available on mobile too, so you'll never miss an update whether you're at home or on the go. All you need is an active data connection — no separate subscription required.

The 98hi VIP program is structured across several tiers — typically Bronze, Silver, Gold, Platinum, and Diamond. The more you play and the more points you accumulate, the higher you climb. VIP points are earned on every bet or spin. Benefits increase with each tier — higher cashback percentages, increased withdrawal limits, exclusive bonus offers, a birthday gift, and a dedicated account manager (from Gold and above). Reaching Platinum or Diamond unlocks invitations to special events and priority support. VIP points can be converted directly into bonus balance or free spins. You can check your current VIP tier and point balance in the Profile section of your account. For more details, reach out to support — they'll let you know your current tier and how much more you need to reach the next one.
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